Customer Service

North American Publishing Company
1500 Spring Garden Street, Suite 1200
Philadelphia, PA 19130

If you are a Magazine Subscriber...
If you susbcribe to a magazine published by North American Publishing Company and would like to change, renew or cancel your subscription, please e-mail magazinecs@napco.com or call (800) 818-8174 between 8:30 a.m. and 5:00 p.m. ET to obtain expedited customer service. During other hours you may leave a voice message with your name, your company, phone/fax numbers, customer identification number and the nature of your request. A customer service representative will return your call within 24 hours.

If you purchased a product from North American Publishing Company...
In the United States, please call (800) 777-8074 or (215) 238-5361 between 7:30 a.m. and 4:30 p.m. ET to obtain expedited customer service. During other hours you may leave a voice message with your name, your company, phone/fax numbers, customer identification number and the nature of your request. A customer service representative will return your call within 24 hours. You may also e-mail customerservice@napco.com

You can fax us at (800) 664-1533 or (215) 238-5388, 24 hours a day. Be sure to indicate your name, company, e-mail address, phone and fax number.

Other
We welcome feedback from our customers, so if you have a complaint, an inquiry about your invoice or a comment, please contact us by any of the above methods.

Still have more questions? Call our toll free number (within the United States) at (800) 627-2689 or (215) 238-5300.